Make a Complaint

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Here’s How It Works

We're sorry you've had to come to this page and want to resolve your issue timeously. Please follow the directions below to ensure your complaint is heard.

Step 1

Click on the arrow below and fill out the 'Submit a Complaint' form below.

Step 2

Click 'Submit' and we will review your complaint.

Step 3

We will follow up as directed by yourfeedback.

Privacy Policy

Find out more about our privacy policy.

At ONLINE, safeguarding your personal information is fundamental to our operations, which is why we maintain rigorous data protection standards that comply with international regulations including GDPR and POPIA, while ensuring transparent and ethical handling of all data entrusted to us.
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