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Make a Complaint

What can we help you with?

Here’s How It Works

Use this form to report any issues or concerns you've experienced with our products, services, or support. Providing detailed information will help us understand your complaint better and work toward resolving it promptly and effectively to ensure your satisfaction.

Step 1

Click on the arrow below and fill out the 'Submit a Complaint' form below.

Step 2

Click 'Submit' and we will review your complaint.

Step 3

We will follow up as directed by yourfeedback.

Submit a complaint

Use this form to report any issues or concerns you've experienced with our products, services, or support. Providing detailed information will help us understand your complaint better and work toward resolving it promptly and effectively to ensure your satisfaction.

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At ONLINE, safeguarding your personal information is fundamental to our operations, which is why we maintain rigorous data protection standards that comply with international regulations including GDPR and POPIA, while ensuring transparent and ethical handling of all data entrusted to us.
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